Have a great day to the HP Support Community. Please click “ Accept as Solution” if you feel my post solved your issue, it will help others find the solution.Ĭlick the “ Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping! If you see it Click on it and click “Remove” at the bottom.ġ1) Select Apply and Ok on the Print Server Properties windows.ġ2) Close Devices and Printers Once the software and drivers are removed.ġ4) Download and install the software and drivers from here.ġ) From the printer control panel, open the Setup menu.ģ) If necessary, open the Tools menu, and then touch Clean Printhead.ģ) Open the Printer Maintenance or Tools menu. (Note: there is a space in between “printui.exe” and “/s”).ĩ) Look for HP Printer driver. If you see it listed right-click on it and choose “Delete” or “Remove Device”.Ħ) Open the run command with the "Windows key + R" key combo.ħ) Type printui.exe /s and click Ok. If there are defects found, try step#2 and 3.ġ) In the search box, type and open "Uninstall a Program".Ĥ) In the search box, type and open “Devices and printers”.ĥ) In the Devices and Printers, look for your HP printer.If there are no defects found, try step#1.While you respond to that, let's begin by printing a print quality report -ġ) Load plain white paper in the input tray.Ģ) From the printer control panel, open the Setup menu. Don't worry, I'm here to help! To better assist you - Are you experiencing the same issue while making a copy as well? I have reviewed your post and I understand, the printer is not printing in color.Īppreciate you trying the steps. This is a great place to get support, find answers and tips to your technical queries.
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